Set up Intercom as an event-based data source.

Capture Intercom webhooks to get real-time data on every action your users take.

Add Intercom as a source

Follow the steps (see the screenshots below).

  1. Tap into a workspace in your Velvet dashboard
  2. Navigate to "Data sources"
  3. Tap "Add a data source"
  4. Name your source “Intercom”
  5. Copy the Intercom webhook link

Add a data source.

Name your data source.

Copy the webhook link.

Capture webhooks from Intercom

If you get stuck, read further documentation from Intercom here.

  1. Navigate to your app in the Intercom Developer Hub.
  2. Under the Configure menu, select Webhooks.
  3. Paste the Velvet webhook link for Intercom under “Your request endpoint URL”.

Great job, you’ve connected Intercom as a data source. From this point on, we’ll create a queue of every event you’re sending from Intercom and collect them in your Velvet workspace.